Opening time: Mon-Fri 08:00 - 18:00
Customer Care

Frequently Asked Questions

How can I find out if an item is available?

Item availability is updated in real-time on our website. If an item is not available, it will be marked as "Sold Out."

Can I change or cancel my order after placing it?

Changes or cancellations are possible within a limited period after placing the order. Please contact our customer service as soon as possible for assistance.

What payment methods do you accept?

We accept various payment methods, including credit and debit cards. For more information, please visit our payment methods section.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website to track your orde

What packaging options can I choose from?

Please contact our customer service for information on our packaging options, which may include gift boxes and special wrapping.

What should I do if I receive a damaged item?

In case you receive a damaged item, please contact our customer service immediately to arrange an exchange or return.

How can I order a personalized jewelry?

For custom jewelry requests, please contact our design team through our online form or email.

Need help?
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We’re ready to help you 08:00 - 18:00 and ask any of your question

Free Shipping All orders of $49 or more of eligible items across any product category qualify.

Payment Methods Credit Card: Visa, MasterCard, Maestro, American Express.

Returns & Refunds You can return any item purchased on SectionHub within 20 days of the delivery date.